Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Mother & Sons. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service.

1. General

Mother & Sons provides baby products and accessories for customers across Pakistan. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Products & Availability

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in color, print placement, or appearance may occur due to photography, screen settings, or manufacturing processes.

All products are subject to availability. We reserve the right to discontinue or modify any product without notice.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR).

Mother & Sons reserves the right to change prices, discounts, promotions, and offers at any time without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation.

We reserve the right to:

Accept or reject any order.
Cancel orders due to stock issues, pricing errors, or suspected fraudulent activity.
Contact customers for order verification when necessary.

5. Shipping & Delivery

We aim to deliver orders within the estimated delivery time; however, delays may occur due to courier operations, weather conditions, public holidays, or circumstances beyond our control.

Estimated delivery times are provided for guidance only and are not guaranteed.

6. Returns, Exchanges & Refunds

Customers may request a return, exchange, or refund within 5 days of receiving their order, subject to our Return & Refund Policy.

Refunds are processed after the returned product is received and inspected.

Delivery charges and applicable processing fees may be deducted from refund amounts as outlined in our Return & Refund Policy.

7. Customer Responsibilities

Customers are responsible for:

Providing accurate shipping information.
Providing a valid contact number.
Being available to receive deliveries.
Inspecting products upon receipt.

Mother & Sons is not responsible for delays or delivery issues caused by incorrect customer information.

8. Intellectual Property

All website content, including logos, images, product descriptions, graphics, and designs, is the property of Mother & Sons and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Mother & Sons shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.

Our maximum liability shall not exceed the amount paid for the purchased product.